Frequently Asked Questions

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When is GHI’s Digital Reconnect?
1-2 December 2020. All session times shown are in Central European Time (CET) which is UTC +1.

Who can attend GHI’s Digital Reconnect?
GHI’s Digital Reconnect will provide an essential virtual forum for bringing the world’s aviation community together to combat the existential threats presented by the coronavirus pandemic. It is open to all professionals from the ground handling industry.

How much does it cost and what is included?
The virtual delegate fee is €495 + VAT (charged at 20%).
The fee includes two days’ conference sessions, access to GHI’s premium One-to-One Meeting planner and a virtual pass for the Pride of Ground Handling Awards.

Do you have special offers for airlines attending the conference?
Special offers are available to individuals responsible for procurement and/or management of ground handling contracts/ services, GSE and IT services procurement. Email alice@groundhandling.com to discuss your attendance to the conference.

Is there a deadline to sign up for the virtual event?
We can accept last minute bookings, however to take advantage of the One-to-One Meeting opportunities, it is recommended that you sign up as early as possible as some attendees’ schedules become full.

What is the delegate personal page?
Once you are registered you will be sent login details for the delegate personal page. This is where GHI’s Digital Reconnect will be hosted. In the run up to the event, you will be able to request and accept meetings with other delegates, view the latest delegate list and find out more about our content sessions.

How do I organise One-to-One Meetings?
Log into your personal page, view the exact delegate list and start sending meeting requests. You can add a personal note to each invite, set your preferred meeting length and appoint a member of your team to be your meeting coordinator. You have the power to accept, decline and request as many meetings as you like. GHI’s expert team will build your personalised meeting schedule. There is no need for you to arrange your meetings – it will be all done for you, in 15, 25- or 55-minute slots with a private virtual encrypted room. It could not be easier; we take care of all the scheduling for you as your personal account managers taking into account all delegates time zones! Virtual meetings use your internet browser - on mobile or desktop – with only one click. Our on-hand team will craft your optimum meeting schedule for you and send you access to your video meetings prior to the start of the conference.

How do I access the Virtual Meetings and Content Sessions?
Links to access your meetings and the Virtual Content sessions will be available via your personal page.

What are the terms and conditions of booking?
For full terms and conditions, please click here.