Start collaborating now to avoid a bungled restart, aviation chiefs urged


Urgent cross party dialogue required to ensure staff and systems are fit for returning volumes

Aviation stakeholders must seek urgent cross-party collaboration to ensure the supply chain does not buckle under a resurgence in passenger volumes, GHI’s Digital Leaders Academy heard.

Accelerating the approval of airside passes for returning staff and employee Covid testing support were two priority areas, attendees heard.

Gary Granger, HR Director at dnata UK commented: “How can we coordinate together as ground handlers, airlines, airports and border force so that when we come back the system works?”

“We all know that you can’t just turn the tap on again. It just won’t work.”

Nearly half of operators told GHI they expected difficulties in attracting employee talent back into their operations to be the dominant challenge post pandemic.

A further 79% told the Digital Leaders Academy they were implementing cross-training of staff to enhance productivity levels.

Aviation will have to overcome a stigma that it is an unstable sector with limited job security in the aftermath of Covid-19, a Big Debate session was told.  Business leaders proposed a PR exercise including TV advertising to be considered as a countermeasure to damaged public confidence.